Ralph Honda Customer Feedback

Welcome to the feedback site for Ralph Honda! We are constantly working hard to make your experience with us exceptional and live up to our tagline, Ralph Honda | Done Right. Please let us know how we are doing by offering your feedback and suggestions for improvement. Thanks!

Please tell us about your experience with Ralph Honda

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  1. Highly recommend JB.

    I purchased a 2019 Honda Civic Hatchback with Ralph Honda. It was my first purchase with Ralph Honda. I have worked with other Honda dealers in Rochester and was dreading the car purchase experience. JB Conti was my salesmen at Ralph. He made the experience easy and painless 😁. He is easy going but still professional. I would highly recommend JB as well as Ralph Honda. I absolutely love my new Civic 2019 Hatchback!!

    1 vote
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  2. Grace was wonderful to work with!

    Grace made the purchase of my new HRV a pleasure from start to finish! There was no pressure to buy and she worked with me to find the right package for the right price! Awesome job Grace!!

    1 vote
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  3. Elvis the great !!

    He took great care of me , from start to finish . Thank You again .

    3 votes
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  4. Elvis is the man

    Elvis did a wonderful job with my trade-in on a new 2019 HR-V Sport. He really worked hard to help me make the vehicle choice that was right for me. All of my questions were answered and the vehicle features were explained. This is the second Honda I've purchased through Elvis and definitely will do so again!!

    4 votes
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  5. Elvis is the man!!!

    Elvis was excellent to work with. He told us about all the safety features of the 2019 Honda Odyssey and we were sold! He made the whole experience enjoyable. He was not pushy. We were even shocked to be able to bring the new car home the same day we went looking! They even took my old CRV in on trade. Elvis made sure we had every thing we needed and went through the basics of the car before we left the lot. He had my cell phone linked up to the new car and everything! Talk about a safisfied…

    4 votes
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  6. Dave Moffett was very professional, honest, and friendly!

    First time at Ralph Honda. Great car buying experience. Found a great car. Very happy! Thank you Dave!

    1 vote
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  7. Awesome used car experience!

    Mr. Steve D’Ambra was very pleasant throughout my used car experience! The staff from finance to service were also very friendly to my puppies. Thanks again Ralph Honda !!

    1 vote
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  8. 1 vote
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  9. Steve Dambra is the best!

    Steve Dambra is the best!
    Typically I equate car shopping to getting a root canal, not so at Ralph Honda. Our salesman, Steve Dambra was friendly, informative, through and fun. Thanks for all your help Steve!

    19 votes
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  10. Tony Bianchi is awesome to deal with!

    On July 2, 2014 we purchased a 2007 Jeep Liberty and Tony Bianchi was our salesperson. I was very impressed at how Tony handled our purchase.

    4 votes
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  11. I was very impressed with level of professionalism & customer service by you service manager, Steve, both personally and when observing him

    Very impressed with observed and personal customer service and professionalism by you service manager, Steve.

    99 votes
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  12. 52 votes
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  13. Steve's the best

    I had a very positive experience. All work was done on time with excellent workmanship. I felt that Steve had my interest in mind to get the work done. I appreciated his upbeat personality and positive atittitude.

    20 votes
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  14. Angel Merced

    What I really like about Angel is that he knows his product line, and has the patience and flexibility that it takes to help a busy person get into the vehicle they want. He’s also funny and sincere, an unusual and welcome mix of personality traits.

    1 vote
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  15. Angel Merced is awesome!

    Angel Merced is awesome!He was very knowledgeable, had patience with me answered all my questions with care and he totally rocks.

    1 vote
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  16. ANGEL MERCED IS A SUPERSTAR!

    Angel Merced was the best car salesperson I ever worked with. No pressure, answered all my questions and was up front. Very professional!

    1 vote
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  17. We will definitely be back to deal with Joe.

    Being in our mid 70's we have purchased many cars in our lifetime. Our experience with Joe Petrotta ranks at the very top of our list. Joe was very responsive to all our questions and concerns. He has a very genuine manner when dealing with his customers. What especially impressed us was his well-organized and thorough coverage of all the components of our new car following our purchase. He was very patient and helpful - especially for us "older people" - with all the new techonology.
    We have already recommended him to several people and will continue to do so…

    3 votes
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  18. Joe Lighthouse is the best!

    Joe Lighthouse was my salesman. I found him to pleasant, patient, knowledgeable and helpful. He was never "pushy" but rather allowed me the time to make the decision I felt was best for me. The week after taking delivery he called to see if I had any questions. He receives an A+ for customer service.

    3 votes
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  19. Such a smooth process!

    I worked with Corin and she was such an easy going consultant. I originally was taking my ‘08 Accord to get the recall taken care and had made an appt to ***** the trade value. I had no real intentions on driving home with a new (to me) car. I would definitely work with her again and recommend her to any that is in the market for a car. Thanks so much Corin.

    1 vote
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  20. Service was easy process. Transportation home is very nice benefit.

    I owned a Tacoma for 15 years. It was the best vehicle I ever had to date. The new Ridgeline kicked its butt the first day. The smooth ride,
    easy-access storage and two-way open tailgate should become a BOLD headline in newspaper advertising.

    1 vote
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